Credentials and Licensing

Experience supporting children, families and educators

At Kool Kidz, our Approved Providers and Central Support team bring experience in early childhood education and service management. They work together to support educators and services in providing care and education for children.

Over the years, we have supported thousands of children and families through our early childhood education and kindergarten programs. Our approach combines local ownership with the guidance and support of the Kool Kidz Central team.

Service approvals and regulation

Early childhood education and care services must receive approval from the relevant regulatory authority before they can operate.

In Victoria, the Victorian Early Childhood Regulatory Authority (VECRA) is responsible for provider and service approvals, monitoring compliance and assessing and rating services. These responsibilities sit within a regulatory framework designed to protect children’s safety, health and wellbeing and support quality education and care.

Learn more about service approvals in Victoria.

How childcare quality is assessed

The National Quality Standard (NQS) provides a national benchmark for early childhood education and care. Services are assessed by their state or territory regulatory authority against seven quality areas, covering:

Educational programs and practice.
Children’s health and safety.
The physical environment.
Staffing arrangements.
Relationships with children.
Partnerships with families and communities.
Governance and leadership.

This process gives families information about a service’s quality and helps services identify strengths and areas for improvement. Each service also maintains a Quality Improvement Plan to guide ongoing reflection and improvement.

Families can learn more about the assessment and rating process through ACECQA and find individual services’ published quality ratings on Starting Blocks.

Additional support through Kool Kidz service evaluations

Alongside the formal regulatory process, Kool Kidz conducts internal service evaluations to provide an additional layer of support and accountability across our network.

These evaluations help us identify strengths, areas for improvement and opportunities for our Central Support team to assist each service. They support ongoing reflection and practical improvements to the experience of children, families and educators.

Our internal evaluations are separate from the formal National Quality Standard assessment and rating process and do not replace regulatory assessments.

Professional memberships

Professional memberships help connect our network and participating services with industry information, resources and support.

Australian Childcare Alliance (ACA)

Many Kool Kidz services hold individual ACA memberships. Membership is service-specific rather than applying automatically across the network.

Learn more about the Australian Childcare Alliance.

Franchise Council of Australia (FCA)

Kool Kidz is a member of the Franchise Council of Australia.

In 2026, Kool Kidz was named a finalist in the Franchisor of the Year: 25 Units and Under category at the FCA’s Franchise Industry Awards.